Claros Telecom

Solutions

One call flow from first ring to follow-up.

Claros helps callers get answered, routed, and followed up without making your team juggle disconnected phone tools.

Suite Layers

Start with the phone problem you feel today.

Missed calls, routing confusion, after-hours demand, and overflow each need a slightly different path.

Business Voice

A cleaner phone foundation for teams tired of missed calls, confusing routing, and messy follow-up.

  • Calls reach the right path
  • Numbers and routing get cleaned up
  • Rollout support before callers depend on it
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AI Receptionist

AI answers routine calls 24/7, supports multilingual callers, captures the basics, and hands off when the conversation needs a person.

  • 24/7 AI answering
  • Multilingual callers supported
  • Cal.com, Google Calendar, and Outlook handoffs can be scoped
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Live Virtual Assistants

Human help for calls where empathy, judgment, or follow-through matters more than speed alone.

  • 24/7 coverage available
  • Sensitive calls keep a human path
  • AI can hand off with context
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Comparison

Which calls should go where?

The right setup depends on which calls are routine, which calls need people, and where follow-up breaks down.

Decision pointBusiness VoiceAI ReceptionistLive Assistants
Primary jobCloud calling, routing, number management, and team visibilityRoutine call answering, intake, summaries, and after-hours captureSensitive, complex, overflow, or high-value caller handling
Best fitTeams replacing or upgrading a business phone systemBusinesses missing repetitive calls or needing structured intakeCalls that need judgment, empathy, or follow-through
How it connectsCreates the calling foundationAdds fast answers and structured contextEscalates the calls that should stay human

Business voice foundation

Start here when calls are hard to route, numbers are messy, or the current phone setup is getting in the way.

AI receptionist layer

Add this when routine questions, after-hours calls, appointment requests, or lead details keep interrupting staff.

Live assistant layer

Add live support when the call needs empathy, judgment, exception handling, or a real person taking ownership.

Complete Setup

The boring details are where calls usually break.

Numbers, routing, ownership, training, callback context, and launch support matter as much as the phone software.

Phone foundation

Cloud calling, business numbers, user setup, location routing, and migration planning.

Call management

Business-hours logic, overflow paths, callback ownership, escalation rules, and AI or live handoff decisions.

Implementation

Needs assessment, setup, test calls, staff onboarding, and post-launch tuning.

Call insights

Reporting needs, missed-call patterns, summaries, and reviews scoped around practical business decisions.